Resetting your Public UNIX Password: Difference between revisions

From UCSC Genomics Institute Computing Infrastructure Information

(Created page with "If you have forgotten your Public UNIX password (for courtyard or park), you can reset it yourself with our self service password reset portal: https://public-ssp.gi.ucsc.edu It will ask you for your username, and also to enter the text you see in a Captcha Challenge. It will then discover the email address you provided when your account was created, and it will send a link via email to that address. It will take a minute or so to receive the email. Click on that l...")
 
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  https://public-ssp.gi.ucsc.edu
  https://public-ssp.gi.ucsc.edu


It will ask you for your username, and also to enter the text you see in a Captcha Challenge.  It will then discover the email address you provided when your account was created, and it will send a link via email to that address.  It will take a minute or so to receive the email.  Click on that link in your email and then it will take you back to the password tool and you will be able to change your password.
It will ask you for your username (and '''possibly''' ask for a Captcha Challenge based on a determined risk score).  It will then discover the email address you provided when your account was created, and it will send a link via email to that address.  It will take a minute or so to receive the email.  Click on that link in your email and then it will take you back to the password tool and you will be able to change your password.


Note that if your account has expired (and is locked), then you will not receive a password reset email.  You will also not receive an email if you typed in your username incorrectly.  But the tool will not alert you of those things for security reasons.
Note that if your account has expired (and is locked), then you will not receive a password reset email.  You will also not receive an email if you typed in your username incorrectly.  But the tool will not alert you of those things for security reasons.


If you don't get a password reset email, please email '''cluster-admin@soe.ucsc.edu''' for assistance and we can help you reset your password.
If you don't get a password reset email, please email '''cluster-admin@soe.ucsc.edu''' for assistance and we can help you reset your password.

Revision as of 23:43, 24 March 2025

If you have forgotten your Public UNIX password (for courtyard or park), you can reset it yourself with our self service password reset portal: 

https://public-ssp.gi.ucsc.edu

It will ask you for your username (and possibly ask for a Captcha Challenge based on a determined risk score). It will then discover the email address you provided when your account was created, and it will send a link via email to that address. It will take a minute or so to receive the email. Click on that link in your email and then it will take you back to the password tool and you will be able to change your password.

Note that if your account has expired (and is locked), then you will not receive a password reset email. You will also not receive an email if you typed in your username incorrectly. But the tool will not alert you of those things for security reasons.

If you don't get a password reset email, please email cluster-admin@soe.ucsc.edu for assistance and we can help you reset your password.

Retrieved from "http://giwiki.gi.ucsc.edu/index.php?title=Resetting_your_Public_UNIX_Password&oldid=677"