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02:37, 24 March 2025 ‎Resetting your Public UNIX Password (hist | edit) ‎[1,018 bytes] ‎Weiler (talk | contribs) (Created page with "If you have forgotten your Public UNIX password (for courtyard or park), you can reset it yourself with our self service password reset portal: https://public-ssp.gi.ucsc.edu It will ask you for your username, and also to enter the text you see in a Captcha Challenge. It will then discover the email address you provided when your account was created, and it will send a link via email to that address. It will take a minute or so to receive the email. Click on that l...")
15:31, 15 March 2025 ‎Duo Pushes Aren't Being Sent to My Phone! (hist | edit) ‎[1,503 bytes] ‎Weiler (talk | contribs) (Created page with "If you are having an issue such that you are trying to login to the Genomics Institute MFA VPN service and you are typing your username and password correctly, but you aren't receiving a Duo Push on your phone (and then the login times out), follow these steps to troubleshoot it. First, did you enroll your phone in Duo MFA when you set up your CruzID? If not, follow these instructions to get started: https://its.ucsc.edu/mfa/enroll.html If you have already done that...")
23:54, 10 February 2025 ‎Converting From Non-MFA VPN to the MFA-Enabled VPN on Windows (hist | edit) ‎[2,592 bytes] ‎Weiler (talk | contribs) (Created page with "If you are using OpenVPN Connect on Windows 10 or 11 to connect to the GI VPN, and you are looking to convert to the new MFA-enabled GI VPN, you have come to the right place. You must already have Duo set up with your CruzID (which most of you do). If for some reason you don't have Duo set up yet on your phone, go here to enroll a device and configure Push Notifications with Duo before continuing: https://its.ucsc.edu/mfa/enroll.html OK! Let's get to it. Disconnec...")
23:40, 10 February 2025 ‎Converting From Non-MFA VPN to the MFA-Enabled VPN on Linux (hist | edit) ‎[2,730 bytes] ‎Weiler (talk | contribs) (Created page with "If you are using OpenVPN on Linux to connect to the GI VPN and you are looking to convert to the new MFA-enabled GI VPN, you have come to the right place. You must already have Duo set up with your CruzID (which most of you do). If for some reason you don't have Duo set up yet on your phone, go here to enroll a device and configure Push Notifications with Duo before continuing: https://its.ucsc.edu/mfa/enroll.html OK! Let's get to it. Disconnect from the VPN if yo...")
23:09, 10 February 2025 ‎Converting From Non-MFA VPN to the MFA-Enabled VPN on MacOS (hist | edit) ‎[2,738 bytes] ‎Weiler (talk | contribs) (Created page with "If you are using Tunnelblick on MacOS and you are looking to convert to the new MFA-enabled GI VPN, you have come to the right place. You must already have Duo set up with your CruzID (which most of you do). If for some reason you don't have Duo set up yet on your phone, go here to enroll a device and configure Push Notifications with Duo before continuing: https://its.ucsc.edu/mfa/enroll.html Disconnect from the VPN if you are already connected. Then you will need...")
18:15, 10 February 2025 ‎Multi Factor Authentication (MFA) Frequently Asked Questions (hist | edit) ‎[3,076 bytes] ‎Weiler (talk | contribs) (Created page with "__TOC__ == Why Do We Need MFA To Login To The VPN? == We need to comply with '''NIST 800-171''' Security Standards in order to store data downloaded from NIH, according to new regulations. '''NIST 800-171''' controls require we enable MFA for VPN logins to harden our security posture. MFA is a good idea, security-wise, anyway though! Even though it can be somewhat annoying. == What Kind of MFA System Are We Using here at the GI? == We are using '''Duo Mobile''' as...")
17:28, 9 February 2025 ‎Setting Up The VPN on Windows (hist | edit) ‎[4,765 bytes] ‎Weiler (talk | contribs) (Created page with "'''Before''' following these instructions, please ensure that you have filled out an account request form and completed all the training and requirements as detailed here: Requirement_for_users_to_get_GI_VPN_access After completing those requirements, you should have received a welcome email from us explaining that your account is ready. Once you have received that email, continue following these instructions. We will be installing OpenVPN Connect client for Wind...")
16:13, 9 February 2025 ‎Setting Up The VPN on Linux (hist | edit) ‎[4,140 bytes] ‎Weiler (talk | contribs) (Created page with "'''Before''' following these instructions, please ensure that you have filled out an account request form and completed all the training and requirements as detailed here: Requirement_for_users_to_get_GI_VPN_access After completing those requirements, you should have received a welcome email from us explaining that your account is ready. Once you have received that email, continue following these instructions. Most Linux flavors support OpenVPN client software....")
15:14, 9 February 2025 ‎Setting Up The VPN on MacOS (hist | edit) ‎[4,968 bytes] ‎Weiler (talk | contribs) (Created page with "For MacOS, you will be installing "Tunnelblick", an OpenVPN client software package for Mac. This software is pre-packaged for our systems and already includes built-in configuration. Do not install this software on public or shared computers! You will need to download Tunnelblick from this link: https://giwiki.gi.ucsc.edu/downloads/Tunnelblick.dmg The username and password to access that website will be sent to you in your account creation welcome email. Once you...")
22:31, 19 January 2025 ‎Resetting your VPN/PRISM Password (hist | edit) ‎[1,198 bytes] ‎Weiler (talk | contribs) (Created page with "If you have forgotten you VPN password (which is also your PRISM UNIX password), send am email to '''cluster-admin@soe.ucsc.edu''' requesting that your password be reset (include your username in the request). Once we have sent you you new temporary password, you will need to: * Log into the PRISM VPN using this new temporary password. * Log into one of the server behind the firewall (mustard, emerald, crimson or razzmatazz) using you new temporary password. * Once...")